Privacy notice
How we handle information you share when contacting Supply Stream through this website.
Who this notice covers
This notice relates to the website of Supply Stream Pvt Ltd and enquiries made through its contact channels. For questions about your information, email info@supplystreamltd.com.
Information you provide
When making an enquiry, you may provide your name, company, email address, optional phone number, location and a description of your requirement. Please do not submit passwords, financial account details, identity documents or sensitive security plans through the website form.
How we use it
We send a transactional confirmation containing your submitted details and reference number to the email address you provide. It does not subscribe you to marketing. We use enquiry information to respond, clarify your requirements, prepare and follow up on quotations, coordinate agreed work and maintain relevant business records. We may also use limited technical information to protect the enquiry service from spam and abuse.
Service providers and business communication
Our hosting and email providers process information needed to operate the website and communication service. Information may be shared with relevant supply or service parties where necessary to fulfil an agreed requirement. We do not sell website enquiry details.
Cookies and technical information
The enquiry form uses an essential, temporary session cookie for security. Hosting systems may record technical information such as request times, browser details and IP addresses. The website does not use advertising cookies or load third-party advertising trackers.
Optional analytics
If you allow optional analytics, Google Analytics helps us understand page visits and use of contact channels. We record a confirmed enquiry as a lead, and contact-link clicks as interest rather than received enquiries. Names, email addresses, phone numbers, company names, messages and enquiry references are not sent in our analytics events. Advertising personalization is disabled. You can decline or change your choice through Analytics preferences in the footer when analytics is enabled. Your choice is remembered for up to six months; declining does not affect the enquiry form.
WhatsApp and email
WhatsApp links take you to a service operated by a third party. Information you send there is also subject to that service’s privacy arrangements. Email links open your chosen email application. Clicking a link alone does not mean Supply Stream has received an enquiry.
Retention and security
We limit access to enquiry information to people and service providers who need it. Website enquiry records are used for follow-up and operational administration; information needed for an ongoing transaction may form part of separate business records. We keep information only for as long as needed for the relevant purpose and applicable obligations.
Your choices
You can ask us to correct enquiry details, explain their use, or stop nonessential follow-up. Contact info@supplystreamltd.com with your request. Some information may need to be retained for an active transaction or an applicable recordkeeping obligation.
Updates
We may update this notice when the website or our handling of enquiries changes. The date above identifies the current version.